POSTAL 4: No Regerts

POSTAL 4: No Regerts

View Stats:
 This topic has been pinned, so it's probably important
Zeron  [developer] 14 Oct, 2021 @ 6:22am
[BEFORE REPORTING A BUG OR A CRASH] Troubleshoots to try and how to report
Troubleshoot Area

Attention, before reporting a bug or a crash:

- Keep in mind that the current in-game crash log window doesn't send a ticket to us

- Use the correct sub-forums,

- Check below if any of your problems are listed in this thread,

- For any bug report, please include your PC specs,

- For any crash report, please include your PC specs and crash logs (copy them from the window that pops up and paste them in the thread)

- Add as much information as you can. Example: Simply saying that you fell off the map doesn't help, send us a screenshot of the area or post a detailed description of the place where you fell from.

- Create a new thread with your bug, don't use existing ones if they are very old (2 months at least).

_________________

Issue: When I launch the game, I just fall through the ground.

Solution 1: Usually, this is due to the usage of an old save. Be sure to use a brand new save every time we launch a new update. Old saves may lead to other bugs, so use them only if you really need them.

Solution 2: Verify integrity of game files:
1 - Restart your computer and launch Steam
2 - From Postal 4's library page, right click, Manage > Properties.
3 - Select the Local files tab and click the Verify integrity of game files... button.
4 - Steam will verify the game's files - this process may take several minutes.

Issue: I'm having problems running the game on Windows 7.

Solution: Please refer to this thread: https://steamproxy-script.pipiskins.com/app/707030/discussions/0/2647504242060511228/

Issue: When I try to run the game now it gives me a window.. says "The following component(s) are required to run this program : Microsoft Visual C++ Runtime"

Solution: This requires a complete re-installation of the game, be sure to wipe all leftover files before you install the game again.

Issue: My game crashes after RWS-Intro unless I go windowed mode, but I can't change it in-game.

Solution: Find your way to
C:\Users\*YourUserName*\AppData\Local\Postal4\Saved\Config\WindowsNoEditor
(You may need to allow hidden folders to see AppData)

And open GameUserSettings.ini

Change FullscreenMode=1 to FullscreenMode=2, save and start the game and it should open the game in a window.

Issue: I can't run the game on Linux, what should I do?

Solution:
1. Download the VC C++ 2015-2019 Redistributable x86 from this link : https://go.microsoft.com/fwlink/?LinkId=746571
2. Navigate to STEAMLIBRARY/steamapps/common/POSTAL 4/Engine/Extras/Redist/en-us
3. Replace the UE4PrereqSetup_x64.exe file to this one, make sure to also rename the vc_redist.x86.exe to UE4PrereqSetup_x64.exe.
4. Start the game as habitual, and proceed to accept installing the missing redistributable. The installation process should succeed and let you able to play the game

Thanks to: Justin for finding a solution and to PoorPockets for testing it.

Issue: The game keeps crashing

Solution 1: Just like the issue with the player falling through the ground, the same solutions may apply. Be sure to use a brand new save every time we launch a new update. Old saves may lead to other bugs, so use them only if you really need them.

Solution 2: Verify integrity of game files:
1 - Restart your computer and launch Steam
2 - From Postal 4's library page, right click, Manage > Properties.
3 - Select the Local files tab and click the Verify integrity of game files... button.
4 - Steam will verify the game's files - this process may take several minutes.


Issue: Can't shoot or p*ss

Solution:
1 - Navigate to C:\Users\*Username*\AppData\Local\Postal4\Saved\config
2 - Delete the Input.ini file.
2.5 - Note that in order to see the appdata folder, you need to go to your user folder, click on 'view' on the explorer tool bar, expand 'show' and select 'show hidden items'
https://imgur.com/a/uNEFXmx
3 - This will reset all controls and solve the problem.

//// More to be added


Thank you for your contribution :approve:
Last edited by Zeron; 29 Oct, 2022 @ 10:30am
Date Posted: 14 Oct, 2021 @ 6:22am
Posts: 0