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Ace 28 May @ 3:35am
Banned
Het has someone encountered this problem: I’m getting perms banned because of suspicious activity. I have never cheated in any games and I will get Perla banned in five days. I also got contacted by someone from steam. He also said I will be able to transfer my games and etc to a new account. My question is if that is true
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"Someone from steam" is scamming you....
Originally posted by Ace:
I also got contacted by someone from steam.

no they are not. the only way to contact steam support is through the support ticket system. they will NEVER contact you outside of that, this includes steam chat and any 3rd party service like discord.
Last edited by Abigail From Sexy Salmon Dept.; 28 May @ 3:46am
Wolfpig 28 May @ 3:49am 
Originally posted by Ace:
. I have never cheated in any games and I will get Perla banned in five days.


You wont get an advanced warning if someone (valve, games, other places) will perma ban you.... they just do it.....
Well, here's a list of points you might want to work your way through...

Scan for malware https://www.malwarebytes.com/
Deauthorize all devices https://store.steampowered.com/twofactor/manage
Revoke the API key https://steamproxy-script.pipiskins.com/dev/apikey
Change passwords from a secure device
Generate new backup codes https://store.steampowered.com/twofactor/manage
contact Steam Support for more help: https://help.steampowered.com/en/

btw. what also shows clearly that this is a scam attempt, you can NOT "transfer" games from one account to another.

Anyway, as mentioned above, Steam will only contact you through their own system, they do NOT use any other options like X or Discord or whatever else there is out there.

Edit: On second thought, you might want to inform your friends about this scam attempt too, just in case the scammer used your account to contact them...
Last edited by Wolverine; 28 May @ 4:06am
Lilim 28 May @ 4:00am 
Originally posted by Ace:
Het has someone encountered this problem: I’m getting perms banned because of suspicious activity. I have never cheated in any games and I will get Perla banned in five days. I also got contacted by someone from steam. He also said I will be able to transfer my games and etc to a new account. My question is if that is true

It's a scam!

Valve employees will never communicate with you about your account using any chat system including Steam Chat and Discord. 

Scam: I Have Been Reported and Will Be Banned

Games can not be transfered to another account.


Secure your account (see post #4)!
Ace 28 May @ 4:11am 
Thanks guys. I also got an email from steamnotification@steamsupportnoreply.com saying that I will get suspended.
Last edited by Ace; 28 May @ 4:14am
according to whois steamsupportnoreply () com was registered THIS YEAR for a single year and was registered at a shady domain register in hong kong and it points to russian name servers.

its not from steam.
Lilim 28 May @ 4:22am 
Originally posted by Ace:
Thanks guys. I also got an email from...

...the scammer.

Follow the steps to secure your account.
Ace 28 May @ 4:25am 
Originally posted by Lilim:
Originally posted by Ace:
Thanks guys. I also got an email from...

...the scammer.

Follow the steps to secure your account.
Also a friend of my saw that my account has been flagged with suspicious activity. Is it still the scammer?
Wolfgang 28 May @ 4:26am 
If Valve is banning you they will just do that. They won't give you any heads up. The mail you got is not from Steam. Secure your account NOW and report the person who claimed that you will get banned to Steam. Additionally, select the mail address as spam.
Lilim 28 May @ 4:26am 
Originally posted by Ace:
Originally posted by Lilim:

...the scammer.

Follow the steps to secure your account.
Also a friend of my saw that my account has been flagged with suspicious activity. Is it still the scammer?

I'm pretty sure it's a fake ban message in your profile description.
Last edited by Lilim; 28 May @ 4:31am
Dinonoms 28 May @ 4:27am 
No one is getting suspended.

I highly recommend to take a breather and then read what the others wrote very slowly.

Ignore everything except notifications ( the bell icon turns green). Anything outside of that is a lie. This also includes E-Mails because E-Mail-Adresses can be faked.
Originally posted by Ace:
Originally posted by Lilim:

...the scammer.

Follow the steps to secure your account.
Also a friend of my saw that my account has been flagged with suspicious activity. Is it still the scammer?
ALL of this has been a scammer. if there was an issue with your account you would have gotten a notification in the steam client that you can't dismiss until you acknowledge telling you to open a support ticket.

there is no ban on your account of any kind.

valve (or any company) will NEVER warn you of any kind of incoming ban.
Lilim 28 May @ 4:30am 
Originally posted by Ace:
Is it still the scammer?

Yes, because the scammer has access to your account and can edit your profile.

Your account is compromised.

Secure your account now!

1. Check that the email and phone number on the Steam account are still yours.
2. Deauthorize all other devices. https://store.steampowered.com/twofactor/manage
3. Change passwords from a clean computer.
4. Generate new backup codes for your Mobile App. https://store.steampowered.com/twofactor/manage
5. Revoke the API key (there should be no key). https://steamproxy-script.pipiskins.com/dev/apikey
Ace 28 May @ 4:30am 
Originally posted by Abigail From Sneaky Squid Dept.:
Originally posted by Ace:
Also a friend of my saw that my account has been flagged with suspicious activity. Is it still the scammer?
ALL of this has been a scammer. if there was an issue with your account you would have gotten a notification in the steam client that you can't dismiss until you acknowledge telling you to open a support ticket.

there is no ban on your account of any kind.

valve (or any company) will NEVER warn you of any kind of incoming ban.

I see thank you guys.
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