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Fixing getting stuck on the "Press Enter to Play" screen

By Poketape

This guide is meant to fix the issue that occurs after loading the game, clicking Enter on the "Press Enter to Play" screen, but then getting stuck until you force close the game.

Award

Created by

Poketape
Offline

Category: Modding or Configuration, Walkthroughs

Posted

Updated

3 Mar @ 10:09pm

4 Mar @ 11:50am

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Guide Index

Overview

Steps to fix the issue

Explanation

Comments

Steps to fix the issue

In the Windows Search bar, enter "Credential Manager", and select Credential Manager to open it.
Select Windows Credentials.
Scroll down to the section labeled Generic Credentials.
For every item that has "Xbl|2043073184" in the title:
- Click on the item to expand it
- Select Remove
- Confirm you wish to delete that item
Launch Halo Infinite and check to see if the sign-in process has started from the beginning.

Explanation

Basically what you're doing is deleting your computer's saved Xbox Live profile for Halo Infinite. For an unknown reason the connection gets corrupted. The next time you launch the game, reach this screen, and press Enter, the game will require you to sign into Xbox Live.

41 Comments

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ceehouse 15 Jul @ 5:19pm

thank you. worked perfectly.

McJefferson923 8 Jul @ 9:43pm

It worked!!

Ryugen 19 Jun @ 11:16am

It didn't worked :(, i tried everything and I still have this problem

jaxtonmonkey 19 Jun @ 8:01am

thank you so much

Snake 12 Jun @ 10:54am

Thanks

N0CTUS11 11 Jun @ 6:31pm

Thx Fixed the issue completely

TehWalkingDog 9 Jun @ 10:45pm

NvM I read this again and removing all "Xbl|2043073184" as stated in the post. This worked. Thank you.

Poketape [author] 9 Jun @ 10:25pm

You need to remove every Xbl|2043073184. There will be several to remove.

TehWalkingDog 9 Jun @ 10:21pm

I am on Windows 10 and I have a laptop on windows 11. I play on both. I Removed the Xbl|2043073184 one time. I noticed that i have bout 13 "Xbl|2043073184". Do I remove all of them. This is not clarified on the Guided.

Alastra 27 May @ 6:25pm

you just saved us thank you

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