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Steam Account Recovery

By Lilim

This is a step-by-step guide to recover a lost or stolen Steam account.

You don't need access to the email adress, phone number or password currently tied to the lost or stolen Steam account for this to work. The recovery process allows you to contact Steam Support to provide proof of ownership.

Dieser Guide ist auch auf Deutsch verfügbar.

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Created by

Lilim
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Category: Walkthroughs

Languages: English

Posted

Updated

1 Apr @ 7:51am

1 Apr @ 11:20am

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Guide Index

Overview

Step 1

Step 2

Step 3

Step 4

Useful links

Comments

Step 1

You must be logged out of all other Steam accounts to start the recovery process.

Click this link or copy it to your browser:

https://help.steampowered.com/en/wizard/HelpWithLoginInfo?accountsearch=1&issueid=408&reset=1

Step 2

Enter your account name (login name) into the search bar to search for your account.

The account name can not be changed and is not to be confused with the profile name (display name).

Step 3

Click "I no longer have access to my Steam Guard Mobile Authenticator".

Click "I no longer have access to this phone number".

Click "I no longer have access to this email adress".

Step 4

Fill in all the relevant information including your current email adress. You can also attach files to send proof of ownership.

Click on "Send" and wait for a reply from Steam Support.